Items shipped from thejacksshack.com can be returned within 30 days of receipt of shipment for a full refund.
Returns must be in original condition, unworn/unused with original tags and labels. Customized items are final sale and cannot be returned.
Your return item(s) will be inspected upon arrival before your refund is processed. Once we receive the returned merchandise, we will credit your account within 10 business days. You will receive a confirmation email once this is completed. Original shipping charges are not included in the refunded price. Based on your financial institution, it can take up to 2 to 10 business days to reflect on your account statement once your refund is processed.
Returned items must be mailed to:
1906 Brown Street
Dayton, OH 45409